At OUTSUNNY Sales, we understand that getting your camping gear quickly and reliably is essential for your outdoor adventures. That’s why we’ve streamlined our delivery process to ensure your orders reach you efficiently, no matter where you are in the world (excluding Asia and some remote areas). Our shipping options are designed to offer flexibility, affordability, and peace of mind, so you can focus on planning your next trip into nature.
Shipping Options
We offer two convenient shipping methods to meet your needs:
- Standard Shipping: For those who want their gear faster, we partner with trusted carriers like DHL or FedEx. This option costs $12.95 and delivers your order within 10-15 days after dispatch. It’s perfect for campers who are eager to get out there without delay.
- Free Shipping: For orders over $50, we provide free shipping via EMS. This economical choice delivers within 15-25 days after dispatch, ideal for budget-conscious adventurers who don’t mind a slightly longer wait.
Order Processing and Delivery Timeline
Once you place an order, our team gets to work promptly. Here’s what to expect:
- Order Processing: We process all orders within 1-2 business days. This includes verifying your payment (we accept Visa, MasterCard, JCB, and PayPal) and preparing your items for shipment.
- Dispatch and Transit: After processing, your order is handed over to our carrier partners. For standard shipping, you’ll receive tracking details to monitor your delivery. Free shipping orders are also trackable via EMS.
- Delivery Estimates: Depending on your location and the shipping method chosen, delivery times vary. Standard shipping takes 10-15 days, while free shipping takes 15-25 days. These estimates exclude customs delays, which may occasionally affect timing.
Note: We ship globally but do not deliver to Asia and some remote areas due to logistical constraints. If you’re unsure about your location, feel free to reach out to our support team at [email protected].
Why Choose Our Delivery Services?
Our delivery options reflect our commitment to making camping accessible and enjoyable for all. By partnering with reputable carriers like DHL, FedEx, and EMS, we ensure that your high-quality camping gear—from durable tents like the ALPS Mountaineering Lynx 1 to convenient pop-up canopies—arrives safely and on time. We prioritize affordability without compromising on reliability, just like our products.
Returns and Support
If you need to return an item, you have 15 days from the date of receipt to do so. Our customer-centric team is here to help with any delivery questions or issues. Contact us at [email protected], and we’ll assist you promptly.
Thank you for choosing OUTSUNNY Sales. We’re dedicated to helping you explore more and spend less, with delivery services that keep your adventures moving forward. Happy camping!